:: Patient Rights and Responsibilities ::

Patient Rights and Responsibilities

► It is your Right as a Tawam Dental Services Patient:

To be informed of your rights in an understandable manner.
To be informed (patient & families) about the care and services available at the organization and how to access these services.
To receive considerate and respectful care at all times, consistent with your personal values and beliefs and to have access to spiritual and religious support.
To receive care that is respectful of privacy.
To have your valuable and personal belongings safeguarded whilst a patient.
To be protected from any type of assault whilst a patient.
To receive appropriate protection if you are a vulnerable child, a disabled individual and/or an elderly patient.
To have all your medical and personal information kept confidential and protected from loss or misuse.
To be given information on how to gain access to clinical research or clinical trials involving human subjects if the health organization is currently involved in any relevant undertaking.
To be informed of how you would be notified and protected if you should participate in any clinical research or clinical trials.
To be informed of the health care organization policy and process with regard to complaints, conflicts and difference of opinions about patient care.
To have general consent explained in an understandable manner.
To give written informed consent before any non-emergency surgical, invasive or high-risk treatment or procedures
To have informed consent explained in an understandable manner, being given adequate and clear information about your illness, proposed treatment and care and alternatives, thus allowing you and your family to make appropriate decisions.
To be informed of any conflicts of interest involving the health organization and your care.
To receive information (patient & family) on the relevant medical conditions and treatments, to participate in the care process and to partake of care decisions if desired.
To refuse or discontinue treatment.
To expect UAE law and culture to be followed with regard to the withholding/ withdrawing of life-sustaining treatments.
To have pain properly assessed and appropriately managed.
To be informed of treatment charges, if any.
To know the names of your physicians and care providers.

► Patient Responsibilities

To provide all personal and family health information needed to provide you with appropriate care.
To participate to the best of your ability in making decisions about your medical treatment, to follow instructions and to comply with the agreed upon plan of care
To give consent (both general and informed) for treatment once it has been explained by the care giver.
To accept the consequences of refusing care recommendations from the provider or not following the plan of care.
To apply for a transfer of care to another physician, caregiver or facility, if so desired
To show respect and consideration of others receiving and providing care.
To observe facility policies, including those regarding smoking, noise, number of visitors and visiting hours, when applicable.
To keep appointments, to be on time for appointments and to call the health organization if you cannot attend for your appointment.